asktopia asktopia logo
Questions home
Organization chart illustration

Lexchart, automatic org charts.

  • customer-satisfaction

  • What frameworks exist for measuring customer service effectiveness beyond simple customer satisfaction metrics?

    bookmark_border 0

    We rely on overall customer satisfaction scores to measure customer service performance and are looking for a more detailed set of metrics to help identify improvement opportunities.

    customer-service customer-satisfaction

    asked by whitney.g

About
Terms
Privacy

© 2025 asktopia. All rights reserved.